Welcome to Banatique. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Product Information
We strive to display accurate product details including colors, sizes, and descriptions. However, slight variations may occur due to lighting or screen settings.

2. Order Acceptance
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for reasons including product unavailability or errors in pricing.

3. Pricing & Payment
Prices are listed in INR and are subject to change without prior notice. Payment must be completed at the time of order through our available payment methods.

4. Shipping Policy
We currently ship only within India. Delivery timelines may vary based on location and courier service. We are not responsible for delays caused by unforeseen circumstances.

5. Returns & Exchanges
If you receive the wrong product, we offer an exchange or a gift voucher as compensation.
To request an exchange or voucher, please contact our customer support within 7 days of receiving your order with relevant order details and photos.
Products must be unused, unwashed, and in original packaging for eligibility.
Customized or sale items may not be eligible for return or exchange.

6. Gift Vouchers
Gift vouchers issued as compensation are valid for 6 months from the date of issue and can be used on future purchases.

7. Privacy Policy
We respect your privacy and protect your personal information as per our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

8. Limitation of Liability
Banatique is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on our website and effective immediately.

10. Contact Us
For questions or concerns regarding your order or these terms, please reach out to our customer support team at banatique@gmail.com