1. Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save your details, and get early access to offers and new collections.

2. How do I create an account?
Click on the “My Account” icon at the top right of our website. Select “Register” and fill in your name, email, and password.

3. I forgot my password. What should I do?
Click on “Forgot Password?” on the login page. You’ll receive a password reset link on your registered email.

4. How can I update my account information?
Log into your account, go to “My Account,” and update your name, email, phone number, or shipping address as needed.

5. Is my personal information safe with Banatique?
Yes. We follow industry-standard encryption and privacy measures to keep your data secure.

6. Can I delete my account?
Yes, you can request account deletion by contacting our customer support via email at support@banatique.com.

7. Can I see my order history?
Yes, once logged in, visit “My Orders” to view your past and current orders.