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Manage Deliveries FAQ'S – Banatique

Q1. How long will it take to receive my order?
A: Orders are usually delivered within 3–7 working days after dispatch.

Q2. Can I track my order?
A: Yes! You’ll receive a tracking link once your order is shipped.

Q3. Do you offer international shipping?
A: Currently, we only deliver across India. International shipping is coming soon.

Q4. What should I do if I receive a damaged item?
A: Please share unboxing video and photos within 24 hours of delivery. We’ll arrange a replacement or refund.

Q5. Can I cancel or change my order after placing it?
A: Orders can be cancelled or updated within 6 hours of placement. Contact us quickly to assist.

Q6. Is COD available?
A: Yes, COD is available for selected products and pin codes.

Q7. Do you offer returns or exchanges?
A: We accept returns/exchanges for eligible items within 7 days of delivery. Read our full policy on the Returns & Exchanges page.