Shipping & Delivery Policy
Effective Date: [Insert Date]
Brand Name: BANATIQUE
At BANATIQUE, we are committed to delivering your order in a timely, safe, and efficient manner. Below is our detailed shipping and delivery policy for orders placed within India.
π Shipping Timeline
- Order Processing: Orders are typically processed within 1β2 business days.
- Standard Delivery: Once dispatched, delivery may take 3β7 business days, depending on your location.
- Custom/Made-to-Order Items: These may take 7β14 business days to dispatch.
Note: Business days exclude Sundays and public holidays.
π§Ύ Shipping Charges
- Free Shipping on all prepaid orders above βΉ999.
- For orders below βΉ999, a flat βΉ60 shipping fee will be charged.
- Cash on Delivery (COD) is available for a nominal fee of βΉ50.
π Delivery Locations
- We deliver across all major cities and towns in India.
- If your pincode is not serviceable, our team will contact you for an alternative solution.
π Order Tracking
- Once your order is shipped, you will receive an email/SMS with a tracking ID and courier details.
- You can track your order anytime via the link provided in your confirmation message.
π¦ Delivery Partners
We partner with trusted logistics providers such as Delhivery, Blue Dart, Xpressbees, and Shiprocket to ensure safe and timely deliveries.
π Delays in Delivery
While we strive to deliver on time, occasional delays due to weather, high demand, or logistics issues may occur. In such cases, we will keep you updated via email or phone.
π¬ Address & Contact Details
Please ensure your shipping address and contact details are accurate. BANATIQUE will not be responsible for delays or non-delivery due to incorrect or incomplete information.
π Need Help?
For any queries regarding shipping or your order status, feel free to contact our support team at:
π§Β Banatique@gmail.com
π +91-82106 08072 (MonβSat, 10 AM β 6 PM)